I've seen a common problem going around with updating work items using the azure devops boards spoke in servicenow. the field seems to be expecting some kind of direct input making the use of data pills un-usable. The only solution I have seen to this is to use the "Utility Action Spoke" from ServiceNow, which is a paid app....
This is a complete failure on the part of ServiceNow to require customers to buy yet another plugin to make the Azure Boards spoke useable.
Has anyone else had success with passing the correct value to the "update Work item" spoke action? That did not require the purchase of another utility pack.
