Upgraded to Xanadu and now API failing regularly

Daniel F
Tera Contributor

‎10-17-2024 06:19 AM

I just upgraded to Xanadu instance over night and I'm continually having issues with my PDI.

 

Every few minutes it claiming it's offline and i have to refresh it, and when I try to access the API its constantly giving me connection refused.

 

Any insight if this might resolve itself or what I can do?

 

-Dan

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3 REPLIES 3

Sanjay191
Tera Sage

‎10-17-2024 11:44 PM

Hello @Daniel F 

This Intigration is E-bonding or any other third can please give more information about this API 

Thank You

0 Helpfuls

Daniel F
Tera Contributor
In response to Sanjay191

‎10-18-2024 07:13 AM

With doing API calls into ServiceNow and we're getting connection refused regularly.

Also the developer page is saying my instance is offline every few min

so I think there is an issue with my instance but not sure what to do.

https://developer.servicenow.com/

DanielF_0-1729260722225.png

Refresh and it wakes up, and works for a second, then we get an email stating

 

Your personal development instance: dev202101 is now available. We apologize if the recent unavailability has impacted you in any way.

Thanks for being an active member of the ServiceNow Developer Program.

Best Regards,
ServiceNow Developer Team

0 Helpfuls

Daniel F
Tera Contributor
In response to Daniel F

‎10-18-2024 10:52 AM

I have upgraded to Xanadu patch 2 and the issues went away.