Upstream Relationships are missing in the formatter

jgangann · ‎03-31-2025

Hi,

We have list of Application Services where Upstream Relationships are missing but actually the relationships are exists.

When I submitted an incident, BS, BSO, TSO are populated. Does anyone facing the issue?

Dr Atul G- LNG · ‎03-31-2025

Hi @jgangann

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1642548

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎03-31-2025

Hi @jgangann

Any screenshot mate?

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Dr Atul G- LNG · ‎03-31-2025

Hi @jgangann

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1642548

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************