Uptime/downtime

[saisowmya]

How can we calculate uptime/downtime for Configuration items?

[Deepa Srivastav]

Hi,

Below link might help you...

Re: How can we measure hours of downtime?

Re: MTBF

Custom Probe/Sensor Uptime

Re: ServiceNow Availablity

Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.

Thanks,
Deepa

[arunkumardharma]

Hi Sowmya,

Please read this wiki document which will be helpful for you

Mean time between failures - Wikipedia, the free encyclopedia

Also find the below thread.

Re: MTBF

I hope it will help you...

Thanks

Arunkumar Dharmalingam

[saisowmya]

Hi ,

Thanks for your reply. But I want to pull reports based on availability of CI similar to Business Service.

Thanks,

Ramya.