I need to set the contact field of the newly created case type in the trigger condition of a survey but its unavailable for selection. The field opened by is available but this will not help in scenario where it was raised for another person. Opened ...
is it possible to redirect user to specific page always when he have a specific role ?
I have a task for our On-boarding process. What I'd like to do is have a list collector on my Order Guide that will show all available "Product Catalog Items" for available software to be installed. When a user select from the 80 items we have (Lets ...
Hi folks, We are creating a Record Producer for Hardware Assets .Here, we want to create a functionality where user can upload multiple asset using 1 form by simply adding the serial Numbers For example:If we have 10 assets to be added in the system...
HiI have added some custom fields to the cmdb_ci table and want to update these fields using a Transform Map while loading data from an Excel file via the Load Data functionality.My requirement is:Custom fields should be updated only when the combina...
How can we display the "Add" button on change request Affected CI related List tab when the form is in "Assess" state?Be default, this is only available when the state is "New". All help is appreciated. Thanks.
Hi all,I'm having a bit of trouble with these UI Actions and I'm not sure if anyone else has experienced this. I'm looking to disable the UI Action for 'Create change', however I cannot find where this specific UI Action is located. The Incident and...
There is an HTML field list_of_numbers on a form in a tabular format. Now while using Quick Message, I am trying to fetch via ${list_of_numbers} and it was working fine until the latest upgrade.Now what has happened is that the data is getting fetche...
Hi, I'm trying to follow the Create an App and Data Model course on Citizen Developer path, but I've a problem to retrieve training materials, for example at the chapter Exercise: Create the To Do Application, if I click on clipboard.png, it opens a ...
While loading data in ServiceNow using the bulk upload option, the file had errors in more than five fields. However, the system only showed one error at a time. After fixing one field and re-uploading, it would then show the next error. I want the s...
HiI want user to be able through a Catalog Item to subscribe to notifications when a Major Incident occurs.The user should be able to select channel like Email, Slack, MS Teams and SMS.Any suggestions how to achieve this in an "easy" and sustainable ...
I noticed today that the loading dots in our Employee Center header menu are black. In our Service Portal, they are white. How can I modify the CSS in the EC Theme (I've been using the global style sheet) to change the color of the loading dots to w...
Hello,When executing scheduled data import set through flow action.is it possible to dynamically get the import set generated when scheduled import data is executed in flow action.I can get the sys_id of import set using execute pre/post import scrip...
I need to implement an icon beside the number field on incident table. The condition is to have the icon change dynamically, for example: If parent is checked - Gold Star Icon If parent is NOT checked - Grey Star IconHow can I implement that? He...
Hi, Here i had added the multi row variable set in the catalog form, in that two variables are list collector type where it was reference to "user" table. So, here whenever user selects the values in the first variable, those values should not get vi...
