Urls in worknotes field not getting converted

[sri-nidhi]

When we enter text in the work notes, it will be displayed as text in activity section.

If we enter urls,email ids,website address, or any links in the worknotes section of a form, it will still be considered as text.

Is there any way to convert the links dynamically. Putting [code][/code] works, but this is a static job and has to be done every time we have to insert links anywhere in the work notes.

It would be helpful getting solution to this question.

Thank you,

Srinidhi

[Chandu Telu]

Formatting within Journal fields using HTML & [code]

[ncp]

Whenever you add the code tags in notes field, be mindful of any security implications, depending on how tight security is within your organization. See below

2.6 Allow Embedded HTML Code

The glide.ui.security.allow_codetag property disables support for embedding HTML code by using the [code] tag. ServiceNow mitigates many injection and cross-site attacks by implementing escaping and encoding techniques. As a result, users cannot write/submit HTML formatted inputs for journal fields. But, journal fields have the ability to render text enclosed within code tags as HTML.

There is an associated security risk. If the glide.ui.security.allow_codetag property is set to true, any malicious user can write harmful HTML JS code that may be executed on a different client browser after the journal fields are rendered.

ServiceNow Security recommends setting this property to false so that administrators can prevent journal fields from rendering HTML code by disabling support for the [code] tag.