Use ACL to hide Variable editor

[emaasalmi]

Is there a way to hide Variable editor from RITM form using ACL? I've found a few topics about hiding the variables on the UI side (for example This), but nothing on ACL. I know the Variable editor is a formatter, so the "normal" way doesn't work.

The requirement is to display a few fields for all itil users, but all the rest are only visible if the current user is a part of a group which has been given access. This means that I can't create the ACL's on the table level.

[Suseela Peddise]

Hi,

You can write client script to hide/visible variables on RITM. Below is the example code to hide/display variable on RITM/catalog task variable editor based on the role.

You can tweak the code according to your requirement.

Hope this helps!

If I have answered your question, please mark my response as correct and/or helpful.

Thanks,

Suseela P.

[Willem]

Hi,

Formatters cannot be hidden via ACL's because formatters are merely a graphical display of information. Basically meaning it is only formatting data it gets elsewhere.

It is not a column you can secure with an ACL.

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/form-administrati...

So your only option is to use what you already found to hide it on the Client side.

[Ankur Bawiskar]

Hi,

you cannot hide it using ACLs.

The variables can be shown/hidden based on condition you want using UI policies or client scripts

Regards
Ankur

[Willem]

In addition. You can set a Business rule that checks before the record is saved if the variables are changed.

This and the client side of things can be found here:

https://www.servicenowguru.com/scripting/business-rules-scripting/variables-form-readonly/