Use of variables between flow and sub flow / between flows
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06-14-2024 01:01 AM
Hi All,
We have a flow which is on the RITM table and is associated with a catalog form. Even after the RITM is submitted which will create a change request. Is there any way to get the catalog variables from The RITM flow to the flow in change request??
Any help is appreciated.
Regards,
Devika.
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06-14-2024 01:13 AM
Hello @Devika3
1. On trigger select the table as sc_request.
2. Then create a action and select look up record. Select the table as Requested Item. Under conditions, select the request as the created request record.
3. Then click on select Action and select the available OOB Action "Get Catalog Variables"
In that, Under submitted field, select the RITM record from the above lookup action
Under Template Catalog item, select your catalog item
Once catalog item is selected then you will see a list of variables on the left side. Drag whichever varialbes you wanted to use on the right side bucket.
Here is the screenshot for reference.
Once this is done, then you can access these variables in the follow up actions.
So for demo purpose I am just storing those variable values in work notes.
Mark helpful and bookmark if you found it useful.
Regards,
Sanket Landge
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06-14-2024 04:15 AM
HI Chetan,
I am aware of this . I need to use these catalog variables in a change request that is created using the create Record action from th RITM flow.
Regards,
Devika.