CSM portal filter issue

[CV1]

Hello All,

On CSM Portal we have cases and we can select conditions to filter data in the list displayed.However, when we are selecting Location , its displaying all locations in the drop down ( It needs to display only the logged in accounts location and not list all locations for Eg:  if a user form Company "A"  log  in to CSM, and if Company "A" has 3 locations, then when the user selects location only 3 locations should be displayed.)

We checked ACL for cmn_location and saw it has both snc_internal and snc_external.

• We removed snc_external from existing acl 
• Created another ACL for cmn_location for snc_external
  added the following script for the acl 

var username = gs.getUser().getEmail();

gs.info("ACLCMNUserID:"+username);

var accountName;

var contactGr = new GlideRecord("customer_contact");

contactGr.addQuery('email', username);

contactGr.query();

if(contactGr.next())

{

    accountName = contactGr.company.name;

}

gs.info("ACLCMNCompanyName:"+accountName);

Not sure if the approach is right. As i think CSM OOB filters every thing based on the loged in account (am i right?)  Please advise how to address this issue.

TIA

[SiarheyV]

I have the same issue. Did you find solution?