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‎08-23-2022 11:54 PM
Hi,
I am very new to this SNOW.
I am looking for help in REST API solution where I can pass the Change Request Number and in the output response I can get the Change request values like "Type", "Configuration Item", "Short description", "description".
Something like - https://test.service-now.com/api/sn_chg_rest/change/standard/CHG1234567
some this kind of URL and in response the values of these fields from the CRQ - "Type", "Configuration Item", "Short description", "description".
Looking forward for some help.
Thanks
Solved! Go to Solution.
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‎08-24-2022 01:23 AM
Hi
CI is also coming in correct format. This is how ServiceNow provides results for any reference field. If you are expecting Display value of CI, then make sysparm_display_value as true.
Then, your response would look like -
{
"result": {
"short_description": "testing else part",
"cmdb_ci": {
"link": "https://instance.service-now.com/api/now/table/cmdb_ci/f383a25ddb80d890bcb8dd3b5e96197a",
"display_value": "HelloCI"
},
"description": "Datachange Request"
}
}
Let me know if issue persists.
Mark this as Correct answer and close this thread for reference to other people seeking same info.
Regards,
Shubham

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‎08-23-2022 11:58 PM
Hi Shikhar,
Please start with Table APIs (please see below link).
https://developer.servicenow.com/dev.do#!/reference/api/tokyo/rest/c_TableAPI
For complex scripting, you may want to explore Scripted REST APIs.
Thanks,
Arav
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‎08-24-2022 12:02 AM
Hi Arav,
Thanks for the reply.
I have explored this page, I also tried with the REST API Explorer passed the Table name like Change Request and the sys id there but not getting the required results.
Thanks

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‎08-24-2022 12:06 AM
Maybe adding screenshots with the issue will help us see what's going wrong.

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‎08-24-2022 12:01 AM
Hello
try using the Table API. Here is an example of endpoint that you are interested. It will return all of the values on the change record.