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user account is locked out?

manmathpanda
Giga Guru

Hi Developers,

I want to know why the user account is locked out , it is due to invalid password given by them or any other reason.

And where it is written that if the user hits more than 3 times , then the user will be locked out.

Meanwhile i saw that , if the user hits wrong password once then the system keeps the user locked out.

Here i want to give 3 chances to user .

could anyone help me on this?

 

 

Regards,

Manmath

5 REPLIES 5

Hi there,

Is your question solved with this? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your problem. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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