user account is locked out?
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‎06-06-2019 10:11 PM
Hi Developers,
I want to know why the user account is locked out , it is due to invalid password given by them or any other reason.
And where it is written that if the user hits more than 3 times , then the user will be locked out.
Meanwhile i saw that , if the user hits wrong password once then the system keeps the user locked out.
Here i want to give 3 chances to user .
could anyone help me on this?
Regards,
Manmath

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‎06-12-2019 11:50 AM
Hi there,
Is your question solved with this? Or do we need to follow-up on this?
Please mark this answer as correct if it solves your problem. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.
Kind regards,
Mark
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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