User an switch between its Access between Admin and just itil user access
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3 weeks ago
There is been an requirement from client end to avoid data breach cases Admin should have restricted access to certain assignment groups , So is there any way we can achieve where user can basically elevate themselves to admin role for performing development activities , other wise use normal itil roles .
Please Suggest
Thankss
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3 weeks ago
Time-limited roles might be beneficial depending on specifics but an admin that will muck about in prod will probably still muck about in prod even if they are under a time-limit. I recall making admin into an elevated role can cause a lot of issues.
If you provide more details on the avoiding data breaches and restricting access to groups might be you will get better suggestions.
