User created from LDAP not able to login

[anasuyaray]

Hi,

User created from LDAP import is not able to login. I have reset the password still it is showing username or password is invalid. Manually created user are able to login.

I have checked with the source field. I removed the data from the source field, then it is able to login. But source field is needed for automatic manager population so we can not remove the data. How source field is related to password? Is there any way around?

Any help will be appreciated.

Regards,

Anasuya

[anasuyaray]

If we use SSO also, shouldn't we be able to login with username password?

I think SSO integration is there where I did not work actually. Please let me know if we need to do something with that

[dannypatino · Accepted solution]

glide.authenticate.external is the property to enable SSO authentication.   You'll want that one unchecked / false.

[anasuyaray]

This is false. Should I make it true?

[dannypatino]

No, that needs to be false if you're authenticating against LDAP.   We were just ruling out a previous SSO implementation as the cause of the issue.

There is actually another property for the newer multi-provider SSO plugin.   That one is glide.authenticate.multisso.enabled.   That one should also be false.

[anasuyaray]

what i did.. I made glide.authenticate.external true and glide.ldap.authentication false. Now it is working. Do you think it is fine. I did that because when it is via mid server it does not check ldap authentication i got it from wiki