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Indicator monthly score is showing count incorrect in platform analytics

kiran115
Tera Contributor

I have created an indicator to retrieve all of the SLAs for RITMs and to break them down by item owner. For this, I am using the 'sc_req_item_sla' table. I developed a monthly-based indicator and set the source accordingly. I am able to display the count in the Platform Analytics dashboard using pivot visualization, with the columns representing the item owner. The counts are displaying correctly on the dashboard.

However, when I click on the count for each owner, it shows the correct number but only displays 10 records in the detail view. I have checked all possible options, and in the 'pa_snapshots,' the sys_id count is accurate as well. I have attached a screenshot for reference.

kiran115_0-1763990550517.png

And for some owners it show correct as below.

kiran115_1-1763990635104.png

 




 

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