User gets "Component is not configured" on this component in uat

thomaskennedy
Tera Guru

I have an attachment control on my page:

thomaskennedy_0-1740696760932.png

 

But my user sees it as read only (No "+Add file") in dev:

thomaskennedy_1-1740696802127.png

 

In uat he sees this:

thomaskennedy_2-1740696835422.png

This looks like some kind of access control problem. But I confirmed that he can see all the underlying data brokers in both environments, and all these have "execute" ACLs set to return true for him. Every other page works fine for him.

 

So what is it that controls the visibility of "Add file", and what it causing the component to appear unconfigured in uat?

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