User having admin role but not having sn_si.admin role can able to see details in response task?

Jaydeee
Tera Contributor

‎12-20-2023 02:53 AM

Hi Experts,

I am wondering if user having admin role but don't have sn_si.admin role still be able to see the response task details like number, assigned to and in the related list user is able to see Task SLA(editable),CI(editable),Affected user,security sibling tasks.

 

is this expected behavior and how can we hide from the user don't have sn_si.admin role.

kindly suggest.

Thanks!!

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Jaydeee

‎12-20-2023 05:17 AM

Hi @Jaydeee 

 

It should not be the case actually. Try to revoke admin access of user and give only Sn_si admin role and check. Also try to repair the plugins once. 

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Dr. Atul G. - Learn N Grow Together
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