User Preferences List

Brad Warman
Giga Sage

Does anyone know if there is a list of available user preferences and what they do? We are looking to provide users with the ability to set a preference in their profile to redirect them to a workspace (when available) or the classic view. This would need to occur when they click on links from notifications received from the system. It's easy enough to do this via the URL itself, but the issue is some users prefer workspaces and some prefer classic view.

1 ACCEPTED SOLUTION

Chaitanya ILCR
Mega Patron

Hi @Brad Warman 

 

Here are some of documented user preferences 

https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/administer/navigation-a...

 

Workspace redirection 

https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/service-operations-...

 

 

You can create your own user preference and customise it as per your needs

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,

Chaitanya

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2 REPLIES 2

Chaitanya ILCR
Mega Patron

Hi @Brad Warman 

 

Here are some of documented user preferences 

https://www.servicenow.com/docs/bundle/yokohama-platform-user-interface/page/administer/navigation-a...

 

Workspace redirection 

https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/service-operations-...

 

 

You can create your own user preference and customise it as per your needs

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,

Chaitanya

Thanks Chaitanya. The link to the documented user preferences has helped. I searched through the doco but never saw that page.