User roles in Global Scope to Access Custom Applications

dalton1 · ‎05-07-2015

Hi!

I cannot seem to make my custom application accessible to others. I am using Fuji version.

What I have done so far:

- I have custom application, App X, with an auto generated scope.

- I have created a global user role, App X user, and assigned the role to App X.

- I have added the same global user role to user, Beth (Global user).

- When I impersonated user Beth, user cannot access my custom application..

Questions:

1. How can I let other users access my custom app?

Kindly advise.

Pradeep Sharma · ‎05-07-2015

Hi Dalton,

Here is the process.

Go to the roles->Search for the global role->Now you will see the related list "Contain roles" and click on edit->Now search as x_ and you should be able to add.

View solution in original post

Pradeep Sharma · ‎08-07-2015

Hi Ravali,

You are correct. Roles will be inherited.

ryadavalli · ‎08-07-2015

Yup but for some reason, when I am adding ITIL, it is not adding the 'contain roles' to the user. Any idea why this could happen?