User should be import in 3 instance

nameisnani
Mega Sage

Hi team

 

If we create any user , instead of manual import them to other 2 instance .

How to to if create in dev means , it should automatically create in stage and prod .

 

How to configure these . Can anyone please help me here.

2 REPLIES 2

RaghavSh
Kilo Patron

Communication b/w instances is done through integration.

You need to call the table API for stage and prod and create an after insert BR in dev user table.

The BR will call the API and create records in another instance.

 

The integration will need REST message, credentials etc.

Refer : https://developer.servicenow.com/dev.do#!/reference/api/orlando/rest/c_TableAPI 

 


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023

Peter Bodelier
Giga Sage

Hi @nameisnani,

 

There is not really a OOTB feature for this.

You could create the users on the other instances with a REST message, from a Business rule, or a Flow.

 

I would recommend not to use dev as source, but only to use prod as source.
Otherwise you may end up with test users on prod when they are created on dev.


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