User with 'snc_external' role not able to access pdf templates

[bindumadhav]

Hi,

The user with 'snc_external' role is not able to access pdf template in portal.

I have tried creating a new role added new ACLs for the role. But still the user is not able to access the pdf template on the portal. Can anyone help me with this?

User with admin role:

 User with snc_external role:

[Ankur Bawiskar]

@bindumadhav 

definitely it's an ACL issue.

they should have access to sys_attachment table as well.

Did you use access analyzer and see?

You can also Debug Security Rules and see which ACL is blocking.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[bindumadhav]

Yes, created ACL to sys_attachment table as well but still facing the issue

[Ankur Bawiskar]

@bindumadhav 

please use access analyzer and debug security rules to see which exact ACL is blocking

If my response helped please mark it correct and close the thread so that it benefits future readers.