Users can't see all record of the custom table (Only the ones they've opened)

[Navaneeth1]

I have a custom-scoped application whose main list inherits from the incident list. The users who have itil role can see all the records that are created in the custom table.

However, the users who have the custom table role (customtablename.itil) to read, write, create, and delete for the custom table can only see records that they have opened. 

I checked the read access control for this table and there are no conditions to limit the users to only see the records they've created.

Is there a way to allow these users to see all the records created within the custom table without providing them the itil role? 

[Dr Atul G- LNG]

Hi @Navaneeth1 

You can give custom table role, which get generated when table get created and remove ITIL role.