Users not able to see RITM and Task

[Mr_X1]

i Have created a catalog item, Which is accessable for only 2 users [ Available For ].

Now both the users can see the request which was raised but cannot see the RITM and task.

Both Users are not able to see RITM and task, Can you please suggest what to do here

[Ankur Bawiskar]

Hi,

which role they are having?

Possible table level READ ACL on sc_req_item and sc_task is restricting that

Regards
Ankur

[Mr_X1]

i have checked their role, They dont have any.. its blank. 

[Mr_X1]

i think i need to check the SP widget .... other users are able to see them 

[Mr_X1]

Hello Ankur, 

Not sure how what happened, But now its working fine....

[Ankur Bawiskar]

Glad to hear.

If my response helped you in any way please mark it correct and helpful and close the question

Regards
Ankur