Hi Sainathnekkanti,
below is the script include script, can you tell me if any thing is stopping the user access..
/**
*
* Service Portal sample script include to indicate
* 1. which login page should be used
* 2. the starting page after the user is authenticated
*
* Script is configured using system properties
* PROPERTY VALUE
* glide.entry.page.script new SPEntryPage().getLoginURL();
* glide.entry.first.page.script new SPEntryPage().getFirstPageURL();
*
* functions can return a path or null if no overrides are necessary
*
**/
var SPEntryPage = Class.create();
SPEntryPage.prototype = {
initialize: function() {
this.logVariables = true; // for debugging
this.portal = "/ssp/"; // The URL suffix specified in the sp_portal record
},
/***
*
* Referred to by property: glide.entry.page.script
*
**/
getLoginURL: function() {
// When requesting a page directly (eg: /problem_list.do)
// The platform session_timeout.do sets the login page to welcome.do
// Since we are handling the login, clear that value
var session = gs.getSession();
var nt = session.getProperty("nav_to");
var sPage = session.getProperty("starting_page");
if (nt == "welcome.do")
session.clearProperty("nav_to");
if (!sPage && !nt)
session.putProperty("starting_page", gs.getProperty("glide.login.home"));
// Send the user to the portal's login page
var portalGR = new GlideRecord("sp_portal");
portalGR.addQuery("url_suffix", this.portal.replace(/\//g, ""));
portalGR.addNotNullQuery("login_page");
portalGR.query();
if (portalGR.next())
return this.portal + "?id=" + portalGR.login_page.id;
//return "/navpage.do";
// Send to the a default login page
return this.portal + "?id=login";
// return "/navpage.do";
},
/***
*
* Referred to by property: glide.entry.first.page.script
*
**/
getFirstPageURL: function() {
var session = gs.getSession();
this.logProperties('before', session);
// has roles and is not a Service Portal page - go to UI16
var nt = session.getProperty("nav_to");
var isServicePortalURL = new GlideSPScriptable().isServicePortalURL(nt);
var redirectURL = session.getProperty("login_redirect");
var rolename, nonenduser, enduser;
var userbu_role = new BuConfigUtils().getMyBUName();
var gruser = new GlideRecord('sys_user_has_role');
gruser.addEncodedQuery('user='+gs.getUserID());
gruser.query();
var userrrolecount = gruser.getRowCount();
var count = 0;
var test;
while(gruser.next())
{
rolename = gruser.role.name;
//gs.log("role name is"+rolename);
if(rolename == 'approver_user' || rolename == 'workday_users' || rolename == 'certification' || rolename == userbu_role || rolename == 'snc_internal')
//enduser = "true";
{
count = 11;
//gs.log("counter is first"+rolename);
}
else if((rolename != 'approver_user' && rolename != 'workday_users' && rolename != 'certification' && rolename != userbu_role))
{
count=100;
test = "true";
//gs.log("counter is inside"+rolename);
break;
}
// nonenduser = "true";
}
//gs.log("counter is last"+count);
if((user.hasRoles() && count==100 && userrrolecount>1 && test == "true") && !redirectURL && !isServicePortalURL)
return;
else
this.portal = "/ssp/";
// user may have logged in from a frame, the /login_redirect.do page will bust out of it
if (!redirectURL) {
// redirectURL is nav_to
// if nav_to == "welcome.do" then use starting_page
var sPage = session.getProperty("starting_page");
if (sPage && nt == "welcome.do")
nt = sPage;
// Avoid a redirect loop to the home page
var ep = gs.getProperty("glide.login.home");
if (nt) {
if (ep == nt)
nt = null;
}
// PRB726860: if page is still welcome.do, go to glide.login.home preserving frameset
if (nt == "welcome.do") {
session.putProperty("nav_to", ep);
return;
}
session.putProperty("login_redirect", nt || "true");
return "/login_redirect.do?sysparm_stack=no";
}
session.clearProperty("login_redirect");
var returnUrl = this.portal;
if (redirectURL && redirectURL != "true") {
var spUrl = new GlideSPScriptable().mapUrlToSPUrl(redirectURL);
returnUrl = spUrl ? this.portal + "?" + spUrl : redirectURL;
}
this.logProperties('after', session);
if (!this.logVariables) {
//gs.log('redirectURL: ' + redirectURL);
//gs.log('User: ' + user.getName());
//gs.log('is internal: ' + (!user.hasRoles()));
//gs.log('returnUrl: ' + returnUrl);
}
return returnUrl;
},
logProperties: function(beforeOrAfter, session) {
if (!this.logVariables)
return;
//gs.log('SPEntryPage: Redirect ------------------------------- ' + beforeOrAfter);
//gs.log('session.starting_page: ' + session.getProperty("starting_page"));
//gs.log('session.nav_to: ' + session.getProperty("nav_to"));
//gs.log('session.login_redirect: ' + session.getProperty("login_redirect"));
//gs.log('gs.fURI: ' + session.getURI());
},
// added by NJ
setMobileUITheme: function(){
// var userbu = new BuConfigUtils().getMyBU();
// var themesysid = new GlideRecord('sys_ui_mobile_theme');
// themesysid.addEncodedQuery('u_business_unit='+userbu);
// themesysid.query();
// if(themesysid.next())
// {
// gs.log("testyi is"+themesysid.sys_id);
// return themesysid.getUniqueValue();
// }
// else
// {
// var session = gs.getSession();
return gs.getProperty('shv.ipragaz.mobile.ui.theme.sysid').toString();
},
type: 'SPEntryPage'
};
