So this is my Create Event in the workflow (the "event name" and email notification are each on the SC_TASK table)
So it sends the notification, but doesn't include the PDF attachment on the email...I thought that "Include Attachments" check box would attach the file to the email it sends. I've even placed the PDF file on the "Create Event" in the workflow, the event itself in the registry, and on the notification, but the attachment just doesn't attach to the email.
How do I get that PDF file to attach to the email? Not a link...just actually attached to the email.
Well I had my workflow already as a work in progress...so then I did the following:
- Created a registry event..see screenshot above
- Created a Notification that kicks off when that registry event above is fired. The notification is on the Knowledge table:
On the "What it will contain" tab, I used an email template I created for Corporate Credit Card request(also on the kb_knowledge table), but you don't HAVE to do that.
- Then, I created a Knowledge article containing the PDF I wanted to send by email. I don't have it in my system anymore so I can't send screenshots of it.
- Now, in the workflow, create the Run Script to fire the event based on the Knowledge article. So Gliderecord to the Knowledge article and then fire your event off of that. requested_for is who we were sending the email too:
This is my run script. It didn't send the email to the manager. It just
