Using Create Event to send Notification from Workflow with Attachment

[Steven Parker]

So this is my Create Event in the workflow (the "event name" and email notification are each on the SC_TASK table)

So it sends the notification, but doesn't include the PDF attachment on the email...I thought that "Include Attachments" check box would attach the file to the email it sends.  I've even placed the PDF file on the "Create Event" in the workflow, the event itself in the registry, and on the notification, but the attachment just doesn't attach to the email.

How do I get that PDF file to attach to the email? Not a link...just actually attached to the email. 

[Steven Parker]

Funny enough...I went and looked back at my "Enhancement Request" on the ServiceNow HI Portal and I submitted a request in May of last year for this to be fixed....needless to say nothing has been done.

[Kunal Varkhede]

Hi,

Go through this Doc it will help you.

Document attachments on an email notification

Please Mark Correct/Helpful answer if it help you in any way.

Thanks and Regards,

Kunal.