Using Flow Design to update a Filed Type File Attachment not show the attachment

Hideo
Tera Expert

Hi, I have a issue when I using a Field Type: "File Attachment".

I create a flow make a copy of this attachment with another name, then delete the old attachment, but when I update a record with the new attachment, on the custom field type, the new attachment not appear on the field.

 

1 ACCEPTED SOLUTION

Hideo
Tera Expert

Thanks I resolve

 

I create a action using lookup record to sys_attachment

then update a record for file name

on scope global

 

then create a flow on scope of my app, call the action apssing the sys id of my record and the new name

 

thanks for help

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9 REPLIES 9

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

what is the error shown in flow context?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

The no erro on flow.

 

The flow I create, make a copy of attachment with new name, and delete the old attachment.

 

But on the custom file filed (filed type: file Attachment), after i run my flow, the new attachment not appear on the filed, but the attachment with new name is recorded in sys_attachment table with table sys id of my custom table.

Can you share your flow steps?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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