Using g_scratchpad in display Business Rule

[Brett14]

All,

I created a display business rule to capture the logged in users role and hide Manager form section tab.  Then created an onLoad Client Script to trigger the g_scratchpad variable and if true display the form section tabs else hide.  This is all being done on the task table so that it can be used on Incident, Problem, Change. It all seems to work, but i guess not if the tabs don't display when testing with Service Manager role

Display BR

g_scratchpad.user = gs.getUser().hasRole('cde965c0dba96b00145b3a8c7c96199d'); //sys_id of the Role and I have tried it with g_scratchpad.user = gs.getUser().hasRole('Service Manager');

onLoad Client script:

if(g_form.getTableName() == 'incident' || g_form.getTableName() == 'change_request' || g_form.getTableName() == 'problem') {
if (g_scratchpad.user == 'true'){
//execute code
//var sections = g_form.getSectionNames();
g_form.setSectionDisplay('problem_manager',true);
g_form.setSectionDisplay('incident_manager',true);
g_form.setSectionDisplay('change_manager',true);
}
else{
g_form.setSectionDisplay('problem_manager',false);
g_form.setSectionDisplay('incident_manager',false);
g_form.setSectionDisplay('change_manager',false);
}
}

[Brett14]

Here it is:

[Brett14]

Just seeing if anyone else has any suggestions. I looked at other posts and this is he way they are creating the logic.  I guess i need to disable the display BR and put it directly in the client script.

[Chris M3]

Did you try an alert on what the value of g_scracthpad.user is?

One last guess is that it is actually a boolean, and thus != 'true'

You can prove this out with the below background script

if (true == 'true') {
gs.print('True!');
} else {
gs.print('False!');
}

And one suggestion.  If you stick with this route, rename the scratchpad variable you are using to make it more descriptive/less likely for someone else to step on it later.

[Brett14]

This test came back with False!

Thank you for the tip.  I did change the scratchpad variable to be more descriptive and also updated the client script with the new variable name.

[Harsh Vardhan]

Display Business rule:

if (gs.getUser().getRoles().indexOf('your role name') >= 0)

{

g_scratchpad.user='true';

}

else

{

g_scratchpad.user='false';

}

 rest you client script will work.