using GlideAjax to update Change Request

[DoDo labs___]

Hello, can you help me why this simple script include doesn't work?

Name: FIG_update_comments

Application: Global

Accesible from: All application scopes

Script:

var FIG_update_comments = Class.create();

FIG_update_comments.prototype = Object.extendsObject(AbstractAjaxProcessor, {

upd: function()

    {

        var chg = new GlideRecord('change_request');

        chg.addQuery('number', 'CHG0033796');

        chg.query();

        if (chg.next())

            {

                chg.comments = 'Updated!';

                chg.update();

                gs.addInfoMessage('Updated!');

            }

    },

    type: 'FIG_update_comments'

});

onLoad Client Script script:

var ga = new GlideAjax('FIG_update_comments');
ga.addParam('sysparm_name', 'upd');
ga.getXML(mycallback);

function mycallback(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
}

[Saurabh Gupta]

what you are expecting from this?

[DoDo labs___]

I'm just learning GlideAjax with this script. The goal would be to replace all GlideRecords in the Client Scripts with GlideAjax.

[Shane J]

I think you're misunderstanding the reason for using a Script Includes.  You're meant to send it Client-side data in order to perform an action (assumption is a query) on the Server-side, which then provides you a value or values back to use Client-side.

You gain the efficiencies of doing something Server-side via Client.

What you've got written there is just a straight-up record update, which should be handled in a Business Rule instead.

[Harsh Vardhan]

Hi @DoDo labs___  

I would suggest here first try to print some logs in script include and add alert() in client script to check if your script include executed successfully or not ?

eg: 

Script:

 

var FIG_update_comments = Class.create();
FIG_update_comments.prototype = Object.extendsObject(AbstractAjaxProcessor, {
 
upd: function()    {
        var chg = new GlideRecord('change_request');
        chg.addQuery('number', 'CHG0033796');
        chg.query();
        gs.log('Row Count is '+ chg.getRowCount());
        if (chg.next())    {
                chg.comments = 'Updated!';
                chg.update();
                return 'updated';
            }
 
    },
 
    type: 'FIG_update_comments'
});
 

Client Script: 

onLoad Client Script script:
 
var ga = new GlideAjax('FIG_update_comments');
ga.addParam('sysparm_name', 'upd');
ga.getXML(mycallback);

function mycallback(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
alert('Getting Result '+ answer );

}

Give a try and see if you are getting any response in logs and alert.

Thanks,

Harsh