using script
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‎09-21-2023 10:03 PM
We would like to hide 'Onboarding' requests from all agents who are not members of a Assignment Group
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‎09-21-2023 10:23 PM
Hi,
You can write before query BR to achieve the same. ACL can also be checked.
Business Rules | ServiceNow Developers
Before Query Business Rule Vs ACL - Support and Troubleshooting (servicenow.com)
Thanks and Regards,
Saurabh Gupta