using Tableau with ServiceNow

howardrichter
Mega Expert

I am working with a developer who has been able to connect Tableau to SN and pull in data from the task table, however, he can't dotwalk. For example when looking at an incident, the assigned group is just the unique ID and not the name.

So I am looking for some documentation that I can point him to,on how to do this. That would be great.

As always thanks to all,

Howard

7 REPLIES 7

Hello @DChandlerKy 

 

If we raise a request in servicenow for tableau access to the particular user.   

Can it automatically give access to that user in tableau application using Integration 

tamasholics
Giga Contributor

Hi Howard,

It is also possible to mirror your ServiceNow data and then build a Tableau dashboard on the mirrored database (can be any kind of RDBMS). You can even do drill-downs from Tableau to ServiceNow like here: https://sta-technologies.com/advanced-itsm-analytics-for-servicenow-using-tableau/

Best regards,

Tamás

Khrystyna Shpar
Tera Contributor

Hi @howardrichter !

 

Did you try Tableau Connector for ServiceNow by AlphaServe? With this Tableau Connector for ServiceNow, businesses can enjoy a streamlined and efficient data analysis experience that saves time and increases productivity.