Using variables on the change_request table
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02-12-2025 02:29 AM - edited 02-12-2025 02:30 AM
Hey Friendly faces 🙂
Context:
I have record producer for Change Request form, which we use to allow 3rd party users ( non-licensed) to submit their change request. On the form there are set of additional questions that they need to respond to, based on specific Business/Application service (field on the table). Obviously this works fine and Variables are added to the form once record producer pass the values.
Question:
Where I am struggling, is to make this Variables available to licensed users accessing Change Request form (via Change Request>Create New), what I don't want to do is to create hundreds of fields on the table and map them.
Any idea how can I display the variables based on the field selection on the backend form itself?
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02-12-2025 04:27 AM
No mate, but this artcile might be helpful
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
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02-12-2025 06:51 PM
this formatter is responsible to show the variable editor
com_glideapp_questionset_default_question_editor
This is the UI macro associated to that formatter
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader