Using variables on the change_request table

mattmg
Tera Guru

Hey Friendly faces 🙂

 

Context:

I have record  producer for Change Request form, which we use to allow 3rd party users ( non-licensed) to submit their change request. On the form there are set of additional questions that they need to  respond to, based on specific Business/Application service (field on the table). Obviously this works fine and Variables are added to the form once record producer pass the values. 

 

Question:

Where I am struggling, is to make this Variables available to licensed users accessing Change Request form (via Change Request>Create New), what I don't want to do is to create  hundreds of fields on the table and map them.

 

Any idea how can I display the variables based on the field selection on the backend form itself?

11 REPLIES 11

No mate, but this artcile might be helpful

 

https://davidmac.pro/posts/2024-01-11-sn-variables-reference/#:~:text=In%20short%2C%20variables%20in....

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@mattmg 

this formatter is responsible to show the variable editor

com_glideapp_questionset_default_question_editor

AnkurBawiskar_0-1739415057581.png

This is the UI macro associated to that formatter

AnkurBawiskar_1-1739415092444.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader