Hello Team:
I've used ServiceNow for many years now, and am very familiar with Workflow Designer.
Over the past year or so, I've finally taken the plunge and started converting my more simple Workflow's to Flow.
It's been challenging. Now our company has purchased IntegrationHub and what a difference from the old school Orchestration method, which I'm familiar with and had many examples to modify for specific catalog item use.
My newest challenge is to convert a catalog item which has 3 licensing task types.
Add, Remove and Modify users access.
Since Flow's are limited to only 50 items, I'm thinking that I should modify my Workflow and call my Automation Flow's.
Thoughts?
I saw this article on "Calling a Flow from a Workflow" and it seems to fit my Adding or Removing needs.
I currently have Sub-Flows that Add users to AD Groups and Remove them. Both close ticket if successful and return error message's if issues are encountered.
Now if I call these Sub-Flows, I'm not sure how to tell my workflow to wait for a response, and then proceed to process error handling. This is assuming that if the Sub-Flow's were successful and the RITM is closed complete/Inactive. That the Workflow would cancel anyway.
Has anyone been successful in combining Workflow and Flow's together?
I should clarify that my "Standard" catalog item FLOW also uses decision tables to Set Ticket Values, Approval requests, and is currently at about 40+ activities.
Guidance please.
