Validate Phone Number using OnSubmit

[Jeck Manalo]

Hello Everyone,

I am trying to validate if phone number is valid or not using OnSubmit.

Unfortunately when phone_number or mobile_number has a valid phone number it still not be able to submit the record.

Any idea how to achieve this?

here is the sample code.

function onSubmit() {

    var phoneNumber = g_form.getValue('phone_number');

    var mobileNumber = g_form.getValue('mobile_number');

    // Replace hyphens with spaces in phone number and mobile number

    phoneNumber = phoneNumber.replace(/-/g, ' ');

    mobileNumber = mobileNumber.replace(/-/g, ' ');

    // Function to validate phone numbers

    function validatePhoneNumber(number, callback) {

        var ga = new GlideAjax('VSHUserPhoneTerritory'); // Script include

        ga.addParam('sysparm_name', 'validatePhoneNumber'); // Method

        ga.addParam('fullPh', number); // Parameters

        ga.getXMLAnswer(function(response) {

            var res = JSON.parse(response);

            callback(res.valid);

        });

    }

// Validate both phone numbers

validatePhoneNumber(phoneNumber, function(phoneValid) {

validatePhoneNumber(mobileNumber, function(mobileValid) {

// Assuming this is inside a function

if (!phoneValid && !mobileValid) {

    g_form.addErrorMessage('Please input a valid business phone number or mobile phone number');

    return false; // Prevent form submission

}

// The following code will only execute if at least one of the numbers is valid

if (phoneValid && !mobileValid) {

    g_form.clearValue('mobile_number');

    return true; // Allow form submission

}

if (!phoneValid && mobileValid) {

    g_form.clearValue('phone_number');

    g_form.clearValue('pvn');

    return true; // Allow form submission

}

});

});

// If neither condition is met, prevent form submission

 return false;

}

[sunil maddheshi]

@Jeck Manalo 

Please check below links should help you

validate a mobile number  

MOBILE NUMBER VALIDATION 

Please mark correct/helpful if this helps you!

[sunil maddheshi]

@Jeck Manalo 

I have updated your code little bit, can you try once

function onSubmit() {
    var phoneNumber = g_form.getValue('phone_number');
    var mobileNumber = g_form.getValue('mobile_number');

    // Function to validate phone numbers asynchronously
    function validatePhoneNumber(number, callback) {
        if (!number) {
            callback(false); 
            return;
        }

        var ga = new GlideAjax('VSHUserPhoneTerritory'); // Script Include
        ga.addParam('sysparm_name', 'validatePhoneNumber'); // Method
        ga.addParam('fullPh', number);
        ga.getXMLAnswer(function(response) {
            var res = JSON.parse(response);
            callback(res.valid);
        });
    }

    return false; // Prevent form submission initially
    validatePhoneNumber(phoneNumber, function(phoneValid) {
        validatePhoneNumber(mobileNumber, function(mobileValid) {
            if (!phoneValid && !mobileValid) {
                g_form.addErrorMessage('Please enter at least one valid phone number.');
            } else {
                if (!phoneValid) {
                    g_form.clearValue('phone_number');
                }
                if (!mobileValid) {
                    g_form.clearValue('mobile_number');
                }
                g_form.submit();
            }
        });
    });

    return false; // Prevent immediate submission
}

Please mark correct/helpful if this helps you!

[Ankur Bawiskar]

@Jeck Manalo 

don't use GlideAjax in onSubmit as synchronous calls are not supported in portal.

Why not use onChange and validate it and throw error when number is invalid?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Jeck Manalo]

hi ankur,

I already have it in onchange, what i want is that 

if the value for both phone_number && mobile_number is invalid = avoid submitting the request.

if one of the value has a valid value = submit the request and clear the value that has invalid.

Which I am trying to do.