Validate Task in a Instance

Dinh Nguyen
Kilo Sage

Hi everyone ! Is it possible or is there any feature similar to Validate Task as shown in the picture?

Please someone help me !

Thank you so much.

DinhNguyen_0-1705467108379.png

 

3 ACCEPTED SOLUTIONS

Anil Lande
Kilo Patron

Hi,

Yes you can create custom functionality in ServiceNow to to perform client/server side validations.

 

View solution in original post

BalaG
Kilo Sage

Hello @Dinh Nguyen  I believe each of these 'validate tasks' is a custom script. For instance the example you have included, there are two steps being validated, pinning the "All" menu and creating a favorite, each generates  or updates a record. The custom script simply checks for these records

 

1. Pinning will update record in the sys_user_preference table as shown below

 

Screenshot 2024-01-16 at 9.26.20 PM.png

 

2. creating a favorite creates a new record sys_ui_bookmark table to keep track of the favorite.

 

Hope this helps

--

Bala Guthy

Please mark this as a solution or helpful as you see fit

View solution in original post

Dr Atul - LNG
Tera Patron

Hi @Dinh Nguyen 

 

NO , OOTB no way to do this. You need to create a custom action with all backend logic to use this. 

View solution in original post

3 REPLIES 3

Anil Lande
Kilo Patron

Hi,

Yes you can create custom functionality in ServiceNow to to perform client/server side validations.

 

BalaG
Kilo Sage

Hello @Dinh Nguyen  I believe each of these 'validate tasks' is a custom script. For instance the example you have included, there are two steps being validated, pinning the "All" menu and creating a favorite, each generates  or updates a record. The custom script simply checks for these records

 

1. Pinning will update record in the sys_user_preference table as shown below

 

Screenshot 2024-01-16 at 9.26.20 PM.png

 

2. creating a favorite creates a new record sys_ui_bookmark table to keep track of the favorite.

 

Hope this helps

--

Bala Guthy

Please mark this as a solution or helpful as you see fit

Dr Atul - LNG
Tera Patron

Hi @Dinh Nguyen 

 

NO , OOTB no way to do this. You need to create a custom action with all backend logic to use this.