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10-26-2023 03:06 AM
Hello,
I have an item with two fields:
Manager - references the sys_user table
Requested items - references the requested items table and limits to a specific type of requested item
I want to have the requested items reference field only show requested items requested/opened by the manager name in the reference field above, so that it would filter out requests of the same type by other managers.
What would be the best way to achieve this?
Solved! Go to Solution.
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10-30-2023 02:14 AM
Hi @Wasdom_Kung
Please correct the highlighted text like below :
ServiceNow Developer
I know one thing, and that is that I know nothing.
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10-26-2023 03:14 AM
Hi @Wasdom_Kung
You can write advanced reference qualifier on Requested item variable like below :
javascript:"opened_by="+ current.variables.manager; // Manager variable backend name
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I know one thing, and that is that I know nothing.
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10-27-2023 01:04 AM
Hello,
I've tried both your solution and Jaspal's but both just displayed all requested items that have been logged since the beginning of time

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10-26-2023 03:17 AM
Hi,
Considering Opened by will be set as Manager you can try below.
javascript:'opened_by='+ current.variables.manager+'^cat_item=abc';
// replace abc with catalog item name that you have filterd already and manager with backend manager variable name
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10-27-2023 01:05 AM
Hello,
I've tried both your solution and Vishal's but both just displayed all requested items that have been logged since the beginning of time