Value --none-- in a list field

[marpio]

Is there a way to get rid of --none-- from a list field? It seems that despite I have chosen "Dropdown without --none-- (must specify a default value)" option...

1. The --None-- value is still in the list
2. The value --None-- can be chosen (not at first, but if we already have chosen some other value)
3. When chosen, it may persist in the list even alone (if we delete the other values)
4.  It is stored (at least in the xml) as "--None--"

I have tried scripting (client script) but so far unsuccessfully. I have this issue in Madrid, but it seems to be the same in NY too.

[Sukraj Raikhraj]

check the dictionary on the field. The none is configurable.

check out this link for how to:

https://www.servicenowguru.com/scripting/client-scripts-scripting/removing-disabling-choice-list-options/

[Kunal Varkhede]

Hi,

If the field is dependent on another field, the --None-- option remains available.

Refer this i hope it will help you.

https://docs.servicenow.com/csh?topicname=c_ChoiceLists.html?title=Customizing_Choice_Lists#gsc.tab=...

If my answer help you in any way then please mark it Correct/Helpful.

Thanks and Regards,

Kunal.

[GersonCF]

Hi mate,

I am having the very same problem in Orlando. Did you get a solution for it?

Thanks

[marpio]

Sorry for the very late response... Nope, no solution for this