Value of email.body.assign ?

[Amarendra]

How does the value of "email.body.assign" populates in an email inbound action? From where does this value come ?

[jonathanjacobcp · Accepted solution]

The value of this would come from the email itself.

For example in the body you could say:

assign:someValue

the inbound action would parse the key:value pair.

See http://wiki.servicenow.com/?title=Inbound_Email_Actions#Setting_Field_Values_from_the_Email_Body for more info.

[Amarendra]

Great ! Thanks a lot jonathanjacob. This was really helpful.