Variable auto populate not getting captured in updateset

[MohammedYaseen]

Hi Team,

I tried to auto-populate some of the fields from knowledge article in a catalog form variables

Though its working, when i try to move the updateset to test instance, its not getting updated

The article fields i am trying to autopopulate in my catalog form are from Knowledge article template.

Please let me know how to move this updates to next instances.

Thanks,

Yaseen

[Community Alums · Accepted solution]

Hi @MohammedYaseen 

Verify the Knowledge Article Templates to populate data, ensure that the same Knowledge Article Template has Same Sys_id is part of the Update Set.

[Community Alums · Accepted solution]

Hi @MohammedYaseen 

Verify the Knowledge Article Templates to populate data, ensure that the same Knowledge Article Template has Same Sys_id is part of the Update Set.

[MohammedYaseen]

Thanks Nileshpol, i see the template is already present in the Test instance. Do you want me to capture the template again in updateset?

[Ankur Bawiskar · Accepted solution]

@MohammedYaseen 

what all things were captured in your update set?

all got moved?

share those here

If my response helped please mark it correct and close the thread so that it benefits future readers.

[MohammedYaseen]

Thanks Ankur. Its working now. the table i used in reference was incorrect. After updating correct table name i am able to view the correct information