Variable auto populate not getting captured in updateset

[MohammedYaseen]

Hi Team,

I tried to auto-populate some of the fields from knowledge article in a catalog form variables

Though its working, when i try to move the updateset to test instance, its not getting updated

The article fields i am trying to autopopulate in my catalog form are from Knowledge article template.

Please let me know how to move this updates to next instances.

Thanks,

Yaseen

[Community Alums · Accepted solution]

Hi @MohammedYaseen 

Verify the Knowledge Article Templates to populate data, ensure that the same Knowledge Article Template has Same Sys_id is part of the Update Set.

[Ankur Bawiskar]

@MohammedYaseen 

Glad to know.

If my response helped please mark it correct and close the thread so that it benefits future readers.