Variable set is visible on RITM when I have used UI policy to disable it on RITM and catalog Item

[sonalpriyanka95]

Hi Team , 

I have created an maintain item , where I have used an variable type (yes/No), where if the value is yes the variable set should populated on portal and other wise the variable set won't populate on portal or on RITM . However used an UI policy to achieve that , but it's not working , on RITM . EVEN when selected NO the variable set is populating on RITM ,  tried with advanced script option on ui policy not working

[vaishali231]

hey @sonalpriyanka95 
follow this :

1. Use “Visible If” condition on Variable Set (Preferred for Portal + Partial RITM control)
Instead of relying only on UI Policy:
Open your Variable Set
Configure Visible if condition
Example:

your_yes_no_variable == true

This ensures better consistency during request time and improves behavior post-submission.

2. Handle RITM separately using UI Policy on sc_req_item
To control visibility on RITM:
Create a UI Policy
Table: sc_req_item
Condition:

Variables.your_variable == false

Add UI Policy Actions to:
Hide specific variables (if needed)
Note: Entire Variable Set hiding is limited; you may need to target variables individually.

3. Use Catalog Client Script for better control (Portal only)
For dynamic behavior during request:

function onChange(control, oldValue, newValue, isLoading) {
 if (isLoading || newValue === '') {
      return;
   }
if (newValue == 'yes') {
g_form.setDisplay('variable_set_name', true);
} else {
g_form.setDisplay('variable_set_name', false);
}
}

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If this response helps, please mark it as Accept as Solution and Helpful.
Doing so helps others in the community and encourages me to keep contributing.
Regards
Vaishali Singh

[NagaChandaE]

Hi @sonalpriyanka95 ,

Can you share the screenshots?