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‎05-07-2019 02:10 PM
I have created a variable type Macro just to populate one hyperlink. Variable is visible in the instance view (Try it from the maintain items UI Action). But same variable is not visible in service portal. Any suggestions!
Please find the screen shots.
Solved! Go to Solution.
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‎05-07-2019 02:30 PM
The Macro variable type needs to have a widget to work in Service Portal. Normal macros are made with Jelly and doesn't work within the portal.
Here is one thread about it, it's old, but still valid: ui macro not rendered in service portal - Developer Community - ServiceNow Community
//Göran
Feel free to connect:
LinkedIn
Subscribe to my YouTube Channel
or look at my Book: The Witch Doctor’s Guide To ServiceNow
- Mark as New
- Bookmark
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‎05-07-2019 02:30 PM
The Macro variable type needs to have a widget to work in Service Portal. Normal macros are made with Jelly and doesn't work within the portal.
Here is one thread about it, it's old, but still valid: ui macro not rendered in service portal - Developer Community - ServiceNow Community
//Göran
Feel free to connect:
LinkedIn
Subscribe to my YouTube Channel
or look at my Book: The Witch Doctor’s Guide To ServiceNow