How to make variable editable on ritm after submit for some users only

[Rajababu]

Hi ,

Can any help to create I want make editable variable fields on RITMS.

Any way to do it.

[Varsha21]

Make "Variable Editor Readonly" client script true which is written on sc_req_item table.

and use script like

if (g_user.hasRoleExactly('role_name')) {
 g_form.setVariablesReadOnly(false);
}

g_form.setVariablesReadOnly(true);

try this

Thanks

[Rajababu]

It's not working . still showed same thing

I created on load .

[Rajababu]

Hi ,

Below code i changed but ,it provide if user have itil ,User have that role he will able edit all variable under veditor for any items ,i want to restrict user only for one item only he can edit .

How I can do .

[Upender Kumar]

Hi,

You can use below client script onLoad on Requested Item table:

function onLoad() {
if(document.getElementById('variable_map')){
$(variable_map).select("item").each(function (elmt){
try {

g_form.setDisabled('variables.' + elmt.getAttribute('qname'),true);
} catch (err) {
}
});

//Hide Attach Report containers
try{document.getElementById('container_aed9304c6fcb2100bd7ac5cbbb3ee439').style.display = 'none';}catch(e){}
try{document.getElementById('container_bb5596bf6f472100de7ee1b3dd3ee4f3').style.display = 'none';}catch(e){}
}
}