variable value is "undefined"

[alexm3]

Hello,

I have a variable on a record producer named "dsn_name". At the moment, the type of the variable is wide single line text.

I also have another variable named caller_id which is a reference to sys_user table and it's mapped on the caller field. By default this value is populated with the ID of the person currently logged in the instance.

I'm trying to pull a value from the'caller_id"(distinguished_name) and populate it in the "dsn_name" field. My catalog client script looks like this:

function onChange(control, oldValue, newValue, isLoading) {

var poc = g_form.getReference('caller_id');

g_form.setValue("dsn_name", poc.distinguished_name);

  }

I'm getting 'undefined' instead of showing the distinguished_name value.

Any ideas would be me appreciated !

Thanks

Alex

[Kushagra Mehrot]

what type of field is the distinguished_name ?

[alexm3]

using poc.sys_id will copy the name of the requester because the getreference is 'caller_id'.

distinguished_name type is string. it's stored on each user profile.

Alex

[Ravi Prasad1]

It worked fine for me just try putting some alerts.

[Kushagra Mehrot]

What is the field name on which you have written this change client script, it should be called_id

Also Try This: just make sure for the is loading and newvalue parameters

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

      if (isLoading){

              if(!newValue == '') {

            var poc = g_form.getReference('caller_id');

g_form.setValue('dsn_name',poc.distinguished_name);

              }}

    //Type appropriate comment here, and begin script below

}

[alexm3]

The field name is caller_id

tried your solution, still not working. The value I'm getting is " undefined" as shown in the picture above.

I don't understand what I'm doing wrong. The script looks correct but it's not pulling the value