variables are missing from RITM
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2 hours ago
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an hour ago
Open any RITM.
Right-click → Configure → Form Layout
Add Variable Editor formatter.
Save.
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28m ago
hi,
actually out of 10, only 2 request is facing this kind of issue
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an hour ago - last edited an hour ago
Hi @learnerJohns ,
Please add Variable Editor on the required form, also in Flow action please add variables that you needs to show.
Regards
Sankalp
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49m ago
you have added the wrong embedded list on your form
Every RITM form default view has Variable Editor on that view
Seems somebody removed it
Add that again and it should show variable editor with variables what user submitted during catalog submission
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

