Variables are not cleared when changing to NONE in look Up

[Community Alums]

Hi All,

We created a new custom table. Where the variables are called from that that table. The variable to display the values/options is "Lookup select box" type. Using this, lookup, I'm displaying the other variables. But if I click on "None" the old or preselected values for other options needs to be cleared. How can this be achieved? As "None" has no value. Due to that I cant set the value in the backend to clear.

For eg: From below figure, If I select "Create" from "Request for" drop down(lookup). the new variables -> Business justification & service selection is visible. But again if I click on None, those variables should not be visible. I need this to be achieved globally rather than adding the UI actions on Item.

Thanks,

Ripunjai.

[bradleydebono]

Hi Ripunjai,

Typically one would use UI Actions for this. Can you elaborate on what you mean by " I need this to be achieved globally rather than adding the UI actions on Item" please? 

Many thanks,

Brad

[Weird]

What kind of setup do you currently have for the visibility of the other fields?
Client script should work fine if you use something like
if(newValue == ""){
g_form.setDisplay('other_field', false); //or setVisible
}

And on UI policies I think you should still be able to select "is empty" on a filter.

[AshishKM]

Hi @Community Alums, 

You can write catalog client script [ onChange ] on requested for variable.

Check the selected value, if it's not either one of listed them apply the setVisible() false on variables. 

You can try with UI Actions also. 

-Thanks,

AshishKM

[Community Alums]

Hi @Weird , @AshishKM ,

I tried with the below as suggested. But I believe for option "None" we dont have any value. So, its not giving the alert, when I click on "none" in the portal. Any alternatives?

Thanks,

Ripunjai.