View Rule advance condition need to be worked only when task type is incident,problem,change_reques

Chandrakanth5
Tera Contributor

‎08-21-2023 09:56 PM

Hi All,

 

I am trying to apply the view rule on the task table, and I need to give advanced conditions in a manner that checks the task type (e.g.: incident, problem, etc.) and the role is not admin.

The requirement was users with admin needed to see all views and non-admin needed to see only one view workspace UIB

And also for non-admins without updating the sys_property(glide.ui.remember_view) to false it's not working. please confirm its expected behaviour.

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Community Alums
Not applicable

‎08-21-2023 11:19 PM

Hi @Chandrakanth5 ,

I don't think you can select "Task" table for creating view rules. you will need to select the diffrent tables and create view rules on different tables.

Please follow the steps to create: https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/administer/navigation-and-ui/t...

 

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