View-Specific UI Policy

[larsbowassini]

The wiki describes that it is possible to specify the view when creating a UI Policy - "but only If the Global check box is cleared, the View field is displayed."

I don't have a "Global check box" but an Application field, where "Global" is selected BUT read-only.

The wiki does not describe where i find the "Global check box"

How do I make a UI Policy on a specific view? More specific on the Self-Service view on an Incident!

Thanks

Lars

[guhann · Accepted solution]

Hi Lars,

The global check box must be available under the section 'When to apply'. You may have to switch to Advanced view using the link under Related links

[larsbowassini]

Ah! Thanks! I must be blind! 😕

Too many hours in fron of the PC today!