Virtual Agent background box size

swapnil15
Tera Contributor

Hi All,

We have a survey on VA, whenever user is done asking about its tasks on virtual agent - it asks user for feedback. The options are good, neutral, and bad. Whenever the user selects any one option the response generated by VA is 'your feedback has been received'. Now, the grey box behind the font seems to be larger in size than any other box. Something as below:

swapnil15_0-1717754352248.png

 

On teams as well the VA bot shows space behind the font:

swapnil15_1-1717754551988.png

 

 

Where do I need to configure to remove the spaces and make the grey box fit the font?

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