Virtual Agent Dynamic choise input - new line character

js20
Mega Guru

in Virtual Agent I am creating dynamic choise input following:

[{"value":"id of case","label": " some label\nnew line"}]. 

But new line character (\n) is trimed from menu. 

Is there way how to add new lines to have more user friendly menu?

 

Thank you

5 REPLIES 5

@js20  Not sure if there is any limitation in using "\n" on the dynamic choice input.

 

I was able to display it in the combination as "Incident number - State - Short Description" 

 

Note: Short description can be removed. 

 

SujathaVM_0-1715671482632.png

 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.