Virtual Agent: how to change the switch color for enable/disable audio notification

ThuD
Tera Contributor

ThuD_0-1733518687136.png

I try to change the color (green) of the switch, But I could not find it anywhere on the list. Can somebody please help? TIA

 

4 REPLIES 4

Abhishek_Thakur
Mega Sage

Hello @ThuD ,

You can easily configure this setting.

Procedure: -

  1. Navigate to All > Conversational Interfaces > Settings.Virtual Agent 1.png
  2. Virtual Agent 2.png
  3. Virtual Agent 3.png
  4. Virtual Agent 4.png

 

You can follow these steps and design the virtual agent branding as you want.

 

Please mark my answer as accepted solution and give thumbs up, if it helps you.

 

Regards,

Abhishek Thakur

ThuD
Tera Contributor

I have done this for other field format. However, the default doesnt include disable audio notifications.

anila5
Tera Contributor

Hi @ThuD ,

I have a requiremnt for the same. Were you able to achieve this?

Ravi Gaurav
Giga Sage
Giga Sage

Hello @ThuD ,

 

Did you tried , changing the Service Portal > Themes.

Locate the CSS Variables section.
$sp-agent-chat-bg: #50de37; and Save it

 

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